Collapsible content

What is RNTL?

RNTL is a designer fashion rental service that allows our users access to their ultimate dream closet. Clothes from designers you’ve seen but never thought you could actually wear are are available for courier or pickup for a fraction of the price.

Why rent?

The fashion/textile industry accounts for up to 10% of global greenhouse gas emissions, making it one of the largest contributors to climate change - and it’s only growing. With the rapid growth of fast fashion, consumerism is at its highest point. Brands that fall under the fast fashion category offer cheap prices due to their unethical labor standards and mass production.

While their inexpensive prices lure in those trying to keep up with the very rapid trend cycles, their ethics are compromised. Gen-Z more than any generation before has consumer consciousness that is exposing the malpractice of fast fashion production. Giving this generation the opportunity to still keep up with fashion trends while supporting an ethical/green business is THE catalyst to changing retail over to rental.

How does it work?

View our selection, reserve your items, await your order!

RNTL has access to all your favorite designer pieces, carefully curated by our team. Simply search our website and view our selection or see our Instagram. Once you’ve found a piece, check our reservation calendar to see available dates, reserve your time, and check out! After the rental period (4 days by default) simply return your order to your same pickup location or via courier (if paid at time of order). We handle the cleaning!

You can check out more here.

Do you ship outside of NYC?

We do not ship outside of NYC at this time. Follow our social media to stay up to date for when we start shipping outside of NYC!

Do you do refunds?

No, we do not. Please make sure to review all sizing and measurements listed as well as looking at the original brand’s website. Feel free to reach out to us directly @shoprntl or and we’ll be happy to help!

How do I know what’s in my size?

You can filter by size on any of the rent pages. When you click on an item you like, you can find the official measurements we've taken for that specific piece.

But if you have any sizing questions please feel free to message us using the chat feature :)

It doesn’t fit, can I return or exchange it?

While we don’t do returns, we are more than happy to try and coordinate an exchange as long as it’s same-day and we have something in stock that is available and at a similar price point. We cannot do exchanges the next day. Don’t worry though, we’ll work with you to make it right!

Uh oh, I spilled or damaged something, now what?

No worries, accidents happen. We handle all cleaning to avoid further damage to an item. You are protected against normal wear and tear and standard soiling. If it’s something bigger, just contact us directly and we’ll work with you to make it right. 

If the piece is damaged beyond repair we will charge you for the piece.

What is the rental period or duration?

You can rent a piece from anywhere of 4-15 days. The dates will be calculated when you choose the time period you'd like to hold it. Each rental price listed is for a 4-day rental period.

Example: If you receive a RNTL piece on a Tuesday (Day 1), the item needs to be returned and postmarked/shipped to RNTL no later than the 4th day, or on Sunday (Day 5).

We do not do rental periods that start on a Sunday at this time.

4 Days (Normal Rental Period): Full price
5 - 9 Days: 10% off 2x the initial price
10-15 Days: 15% off 3x the initial price

What happens if I'm late to return my order?

RNTL reserves the right to charge a minimum late fee of $50.00 USD for each calendar day a product is not returned past its original return time and date until an item is returned.

For items that are not returned, RNTL reserves the right to charge all applicable fees in addition to the user being required to pay up to 2 times the retail value of said Services and/or Product, as determined by the fair market value established by RNTL in its sole and absolute discretion.


No worries! Feel free to send us a message.
Chat (Mon - Fri 9am - 8pm EST) (Sat - Sun 9am - 5pm EST)
OR Send us an email: